Terms of Service

By placing an order on this site, you are ordering from Tokyo House. These terms cover your use of Tokyo House'sonline ordering experience and the restaurant's fulfillment of your order.

• Tokyo House controls menu items, pricing, and availability
• Tokyo House prepares and fulfills the order
• Tokyo House handles operational order issues and substitutions

Payment, notification, and order processing service providers may help route orders, process payments, send updates, and maintain the ordering experience on behalf of Tokyo House.

Cancellation, rejection, and refund outcomes depend on order status, payment status, and restaurant fulfillment progress. Where payment is captured through an online payment provider, that provider or Tokyo House may process refunds or payment reversals required to resolve eligible issues.